Cathy Follen
Cathy Follen
Plumbing Service Dispatcher
“I could not have asked for a better experience. Two days ago I called Team Bob as a new customer. Cathy made scheduling effortless and pleasant. She was knowledgeable, friendly, and helpful. Yesterday Dave B came to my home and took care of a combination of problems with my home furnace that were causing it to overheat and shut off. He also was knowledgeable, friendly, and fixed everything, making sure to explain exactly what the issues were and how he repaired them. He also gave me some great advice about furnace filters, how to fix the venting on my water heater, and even how to grow asparagus. Charges were totally reasonable. Absolutely the best! We will be using Team Bob again, and we will be recommending them to friends and neighbors.”
- Katherine M.
“Having a hot water heater fail is truly a nightmare which happened to us on an early Saturday morning:(
We contacted Team Bob’s and they had the new system up and running in two days!! From the first phone call with Kathy, Eric the Coordinator, Diann the Sales Advisor and technicians JP, Jake, Vinny and Jacob who did the install was a phenomenal experience!! Their professionalism, friendliness, knowledge and genuine care made the experience much more tolerable. We highly recommend this educated and experienced Team to make an unpleasant event pleasant!!”
- Vicki M.