Lana Olds
Lana Olds
Parts & Warranty Admin
“I am so pleased with the service I received from Team Bob’s. I was in a bind with a rental property as I was out of town, and only able to have someone at the property on a certain day. Lana did her magic and was not only able to schedule a plumbing technician on that day, but scheduled him to come to my property on the first stop of the day. Then when I called back, needing another technician for the furnace, Denise was able to schedule a 2nd technician on the same morning. While it wasn’t an emergency, there was some urgency in addressing the problems. I am extremely grateful for both Lana and Denise in their understanding and prompt service. In addition, I was surprised at how reasonable the cost was compared to other Plumbing & Heating companies standard charges. I would highly recommend Team Bob’s.”
- David C.
“I can’t begin to tell you how impressed I am with the professionalism and competence of your three employees, Aaron Rubin (Installation Manager), Lana Olds (Scheduling Secretary), and Scott Loveland (Installation Technician). Each of these is the voice and face of your company within our community. I am pleased to have met them and proud that they are my neighbors. Their efforts in the interest of your customers is personable and their decision making represents the highest standard in corporate ethics. Deeply appreciative of their skills, I salute each of them! You may feel free to use this note in any way that furthers your business interests or the careers of those I have named. I wish for you and them a blessed and joyous Christmas Season and a successful New Year in 2010.“
- J.H.