Water Heater Repair in Traverse City, MI 49686

“We had a repair call on our boiler mate that’s connected to our furnace. Repair was straight forward, needed a new zone valve, part was $38, and it took a half our to diagnose and replace. Repair completed and bill paid after completed. The dispute started with the bill. We were charged $429 for a $38 part and a half hour repair. With the $125 charge to show up we figured somewhere short of $300 for the fix. I called the company to question the expensive repair for what I felt a greenhorn could diagnose and repair. The lady told me she would talk to the owner and get back to me. This never happened-I waited a week and after no response I chalked it up as a ‘live and learn’ to never use this company again.
Simple advice: buyer beware when using Team Bob!”

– Steve M.