Air Conditioner Repair in Traverse City, MI 49684

“Team bobs put us on the schedule quicker than anyone else could. They assessed a one time $125 trip fee to send a tech out, which apparently isn’t applied to the repair charge. Wasn’t crazy about that. Understand it costs money, but assumed it would be applied to any repair/replacement costs. The office called the morning of appt to confirm, which was great. The tech called about 15 minutes before arrival, which was very much appreciated so we could be ready. Tech arrived on time, exactly as promised, was polite, respectful, and informative. Explained all the steps and needed repairs, showed me what was needed and suggested the best remedy. Dealing with a home warranty program and the tech was very patient while we called them to get authorization for repairs. Tech was extremely professional and polite, and answered all questions that I had. Very pleased with the tech overall.”

– Pete K.