Testimonials – Water Heaters Articles
“On time. Efficient. Highly skilled and motivated. Explained what needed to be done.”
Continue Reading“He was on time, polite, professional”
Continue Reading“He was on time, polite, professional”
Continue Reading“We had a repair call on our boiler mate that’s connected to our furnace. Repair was straight forward, needed a new zone valve, part was $38, and it took a half our to diagnose and replace. Repair completed and bill paid after completed. The dispute started with the bill. We were charged $429 for a…
Continue Reading“Nikki is always a pleasure to work with.”
Continue Reading“Excellent work by Lucas. Very efficient and professional, as well as pleasant. Thanks again for a job well done!”
Continue Reading“Excellent work by Lucas. Very efficient and professional, as well as pleasant. Thanks again for a job well done!”
Continue Reading“Excellent work, Professional, Satisfied with service. Thank you”
Continue Reading“Tyler was professional, knowledgeable, cleaned his work area prior to leaving. He explained problems, offered a few different options and gave us a detailed future outlook on each option offered. Additionally, he alerted us to an annual care program that offers discounted service calls, discount on parts and other items. We had not been made…
Continue Reading“Matt came and flushed both hot water heaters. Very courteous and professional young man – a definite asset to Team Bob’s! Thank you, Matt – Happy New Year!!”
Continue Reading“Informative and helpful”
Continue Reading“Great service/very thorough”
Continue Reading“Very polite, conscientious technician. Appreciate Nikita’s time and guidance.”
Continue Reading“Justin was professional and knowledgeable. He quick and efficient, cleaned up afterward and walked me through the new unit’s functions. He stayed until everything was running smoothly. Very happy with Justin and Team Bob’s. Thank you!”
Continue Reading“Excellent service!! Hot water went out and within 36 hour’s the water heater was replaced. Chris Banks was very professional and informative along the whole process. Left the job area very clean and gave great instructions on the new water heater. Great representative of Team Bobs. Thank you”
Continue Reading“Sean was right on time and quickly had our new water heater installed. Sean was friendly and informative. No complaints what so ever.”
Continue Reading“Nick & his partner seemed to do a real nice job. They were both very professional.”
Continue Reading“Very quick, efficient and extremely friendly. A great asset to your team, and a life saver for us! Our hot water heater broke and they quickly replaced it – which is crucial for us with a very sick child who needs hot baths a lot. Thank You team Bobs and Nikita Coon”
Continue Reading“Just an absolutely wonderful experience- he was completely pleasant, kind, efficient, skilled and all the things a customer would want. Replacing a hot water heater is a difficult task, and I am very confident with the work that Mr Mausolf did. He explained everything he was doing was very neat and organized – I commend…
Continue Reading“Deanna and Justin did an awesome job.”
Continue Reading“Very knowledgeable and thorough tech!”
Continue Reading“Luke was great! He did great work, provided me maintenance tips and suggestions, and even helped me identify an unrelated problem, so I could fix it on my own 🙂 He’s yet another reason why I’m switching to Team Bob’s for all my needs.”
Continue Reading“100% thankful and impressed with the professionalism, promptness, and efficiency of Team Bob’s. My water heater was scheduled for a routine maintenance check, but before that check the water heater went kaput, so we had no hot water. I was able to reschedule a service tech to come out almost immediately. Andrew came out and…
Continue Reading“Sean called to arrive early for the appointment and was very polite and considerate when asking to start earlier than 12:00pm. Throughout the whole process he was very calm and a good communicator. The premise was left neat and tidy. He asked if I had any questions and did not hesitate to show me how…
Continue Reading“Huge thank you to Cason for spending a Saturday morning repairing our hot water heater. He was professional, friendly, and efficient. The phone operators could learn a few things from him.”
Continue Reading“Superb! Prompt! Professional! And courteous. I was amazed that this kind of service still exists! Thank you!”
Continue Reading“Excellent service.”
Continue Reading“Having a hot water heater fail is truly a nightmare which happened to us on an early Saturday morning:( We contacted Team Bob’s and they had the new system up and running in two days!! From the first phone call with Kathy, Eric the Coordinator, Diann the Sales Advisor and technicians JP, Jake, Vinny and…
Continue Reading“There was actually a team of two guys for this job. Dan and Tyler were both great and easy to work with. They walked me through some of the the things that needed some explanation and were polite, kind and courteous. We had a number of plumbing needs at our old house and they came…
Continue Reading“Wonderful service. Knowledgeable, friendly, cleaned up afterwards. I will recommend Team Bob’s.”
Continue Reading“Emergency. Water heater blew out. Team Bob came right out, replaced the water heater & we are ready for company. THANK YOU TEAM BOB !”
Continue Reading“So nice and professional and fast!”
Continue Reading“Great as always.”
Continue Reading“Was extremely fast & easy”
Continue Reading“Quick service, professional and thorough! Very pleased as always!”
Continue Reading“Very informative”
Continue Reading“Nikita Coon was polite, professional and efficient. I am 100% satisfied with the service and Mr. Coon’s performance. Hang on to him. Give him a raise.”
Continue Reading“Joshua and his assistant (Harvey) did a fantastic job. They were on time, organized, explained everything clearly and left the jobsite spotless. They represent your company very well. I would recommend them to anyone.”
Continue Reading“Excellent service from all involved. The only thing I would’ve changed is an itemized estimate. How much was the supplies? How much the labor? Is it possible to get it now? Explanation of warranties, etc. would also help.”
Continue Reading“Nick just finished our project, replacing water heater and installing whole house filtration.He was on time, polite, friendly, professional and most knowledgeable. We discussed the project, he layout his plan, we agreed. At the end we ended up with a very high quality installation. The planning, was impressive the pipes alignment, pipes support, soldering, start…
Continue Reading“Andrew did a great job of explaining the problem, offering solutions, and answering my questions. His follow up was excellent. Very impressed.”
Continue Reading“Team Bob’s moved around their schedule, made it out, quickly diagnosed the issue and had us back in service very quickly. Time was of the essence as our renters did not have hot water and was ruining their vacation. Great job!”
Continue Reading“Jeff was very quick and efficient and had a good personality.”
Continue Reading“Matt was the BEST repairman i’ve had. he was friendly, knew what he was doing, and cleaned up after the repair. I’d request him ANY time!!”
Continue Reading“Great job and friendly.”
Continue Reading“David showed up sooner than I expected, which was great. He figured out why my water heater wasn’t working properly and replaced the bad part. He was very knowledgeable. Very nice to talk to. Happy customer.”
Continue Reading“Fantastic service. Both Rick and David were a pleasure and I’m grateful for how quickly we were provided a quote and install the next day. Thank you!”
Continue Reading“Ricky was very professional and did a perfect job replacing our water heater. It was very quick and easy to get a replacement water heater installed”
Continue Reading“JP was friendly, knowledgeable and efficient. He identified the gas leak in our water heater and we had it fixed the same day.”
Continue Reading“Timely and efficient. Great guy!”
Continue Reading“We called to get an estimate for replacing an older water heater; it was acting strange and 15 years old. The sales advisor immediately saw what was going on with our water heater, called some technicians for advice, and had us unplug it. It was not functioning correctly and dangerous. He knew all the technicalities…
Continue Reading“Luke did an excellent job of installing our water heater and gave me valuable advice on maintaining my furnace and the water system. I was also pleasantly surprised at how fast we received service. He had the new water heater installed within hours of our calling Bob’s. Would definitely give Luke the highest recommendation!”
Continue Reading“Mr. Paul Rice is a OUTSTANDING Installation Technician. Very prompt and showed great skill in his job. Easy to talk to and thoroughly explained every thing about the new water heater. Highly Recommend to all. Just to let you know that if it were up to me I would give him a raise. Thanks for…
Continue Reading“thanks for the invoice on my furnace hope in can get that back from DTE”
Continue Reading“Team Bobs staff were professional, friendly, and courteous. They arrived on-time and completed the installation of a new furnace and air conditioner within the estimated timeframe. They were available to answer all of our questions and made sure the work was done correctly.”
Continue Reading“Jacob was very polite and professional with the installation. Respected our home and answered questions thoroughly. Carrie in the office was also extremely helpful and was excellent in communication. Thank you Team Bob’s”
Continue Reading“Thorough and professional”
Continue Reading“Jeff was knowledgeable , polite and approachable, and Jerry also very helpful to unload new and load old water heaters. Thank you.”
Continue Reading“Team Bob’s was quick to get us in for a replacement of our water heater. Luke was kind and conscientious. Highly recommend…great service!”
Continue Reading“Professional and courteous, very good experience”
Continue Reading“The team seemed very competent and right on time overall a good experience they were also very good with my two black labs. One is at the front door waiting for them to come back”
Continue Reading“Aj was very helpful and kind. He was great to work with and I’m greatful he was the technicians that came to help! Solved all my problems quickly”
Continue Reading“Timely repair, courteous and professional repairman.”
Continue Reading“Thank you so much for doing a fantastic job on our water heater repair! David was friendly, professional and hustled to complete the work in a timely manner.”
Continue Reading“Our water heater and water softener are located in our basement. I was surprised that only one Team Bob’s tech arrived. It was difficult for Adam to bring both units in and both old units out by himself, but he did it. There are about 15 steps on our stairway. Perhaps the person who gives…
Continue Reading“Jeff was awesome. Prompt, right on time even with the bad weather. Quick, polite, and professional.”
Continue Reading“Great experience working with Team Bob’s! The customer service team was very kind, and our technician – JP Gibson – was great to work with! He got us up and running quickly!”
Continue Reading“Professional and excellent work. Explained how heater worked and answered my questions”
Continue Reading“David was very professional, friendly and honest. He examined the problem thoroughly and gave an immediate solution. It was a pleasure to have a knowledgeable service man to solve the problem along with excellent customer service!”
Continue Reading“The two service men were very polite, efficient, and friendly. Special thanks for how they assisted my elderly neighbor, who they noticed had fallen near his driveway, and helped him back to his house. They answered any questions and showed me the work they had done. Very professional.”
Continue Reading“Matt was a nice guy. Very knowledgeable.”
Continue Reading“He was very thorough & helpful.”
Continue Reading“Adam was great. He told us what to expect, was courteous, helpful, and patient. He handled unexpected challenges, like access to gas shutoffs, with ease. He explained the system and offered to answer any questions we thought of later. Team Bob’s is lucky to have him on your team.”
Continue Reading“I was very satisfied with the work. We did have to run to the store and get a piece of plywood to replace the floor. He mentioned the guy that came for the estimate should have know that and took pictures that way he and us would have known ahead of time. The only thing…
Continue Reading“On time and very efficient.”
Continue Reading“Came early morning NYE and was very professional. Many thanks!”
Continue Reading“Very thorough. Helpful. Very professional. Will use this service again.”
Continue Reading“Very professional men. Thank you for your service. Will employ them again”
Continue Reading“Excellent service today / would highly recommend!! Efficient, courteous and knowledgeable- everything you could ask for in a service tech.”
Continue Reading“Great service!!”
Continue Reading“The appointment went exactly as we expected”
Continue Reading“Chris Abshire came and fixed our Hot Water Heater after we found out from DTE we had a gas leak. We are so grateful Team Bob came the same day we called them. Chris is very professional and friendly. He did a great job. Thank you.”
Continue Reading“A great experience! Luke T came and replaced our aging water heater. He was efficient and knowledgeable. Thanks Team Bob’s.”
Continue Reading“We wish to commend our salesman and his installation team for their competence, friendliness, and attention to detail during the installation of our new furnace, water heater, and water softener. This was a painless and pleasant experience.“
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